Our Return Guide and Policy:
If for any reason you are not satisfied with your purchase .We offer a
generous, hassle-free, return policy.
Requests for a return or exchange
should be made within 3 business days after the receipt of merchandise. No
exceptions.
1. You must email us the
information below at
customercare@bardnanemejans.com
to receive a Return Authorization number.
a. Full Name:
b. Shipping address
c. Order number:
d. Order date:
e. Delivery / Received date:
d. The item you would like to
return back:
e. Your reason for return /
exchange / refund:
f. and indication of your choice
of refund or exchange:
2. We will respond within 1 to 3
business days to your request by email.
3. Once approved, you will receive
an RA number by email.
4. Package the item
and write the RA number on the outside of the Box, package or
envelop pouch where we can read it. Ship the box back to us at the address above
using your choice of Fed-X ground, UPS ground, or USPS.
ATTENTION: Please take note that we DO NOT ACCEPT packages with out
RMA written outside the package.We can only allow 1 exchange.
5. Once the item(s) are received
in the same new condition as when originally shipped, we will give you full
refund for the original purchase price less shipping costs and 10 %
restocking fee,
you can choose to receive exchange credit which means you can choose any item
substitute for the same price and we just will charge the shipping cost in
order to process the exchange.
6. You will be notified by email
when any credit, exchange, or return has been processed.
Please note that there is absolutely no refund or exchange on special orders.
Sincerely,
MANAGEMENT
Brand Name Jeans .com
Office Phone: 213.928.6274
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