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Shipping will be estimated based on the weight of your items and the shipping options you choose. Average transit time for FEDEX GROUND SHIPPING is approximately 3-5 business days. We are offering faster shipping methods also like 3 day, 2 day, and overnight. Before you submit your order the system will offer you the shipping options indicated the exact cost you will be charged.
Shipping Address
Due to security issues, we can only ship to the address on file with your credit card company at the time of purchase.
We MUST have your correct BILL TO address for verification by your credit card company. This is the address where they send your monthly statement. If any of the information is incorrect, it will delay your order or if it is a real time credit card purchase can cause denial. We will contact you via email if there are any problems. Please understand that this is an internet credit card processing regulation to insure online security and is required by all credit card issuers.
If you wish to have your order shipped to an address other than your Billing Address, the shipping address must be added to your credit card account so it can be verified:
1) Please contact your credit card issuer at their customer service dept (phone numbers located on the back of your card or on your monthly statement).
2) Inform the credit card issuer that you would like to add an authorized alternate shipping address to your account. The information will remain on file for future orders.
If your card issuer does not accept alternate shipping addresses, we can only ship to the verified billing address.
Lost or damaged package
Brandnamejeans.com does not hold any responsibility for any loss of shipment due to shipping carrier’s mistakes or wrongdoings. However, brandnamejeans.com will may issue a claim on your behalf with the shipping company to resolve the issue as soon as possible. |